Services

Services

bra fittings, marks and spencer

Fittings

In Lingerie, our trained experts are on hand to help you get just the right size bra.

gift-card

Gift Cards

M&S gift cards are the perfect choice, whatever the occasion. Treat your loved ones to a gift of their choice from across the Marks & Spencer range - stylish clothing, beautiful accessories, gourmet food. Our gift vouchers are welcome in all our stores.

 

Refund Policy

Refund Policy

According to our policy, Return/Exchange is possible:

-         With an exchange card or the purchase receipt, always at the final value paid (after the deduction of all possible discounts or promotions)

-         When the product is in excellent condition and in a state to be resold

-         Within 35 days from the purchase date

It is not possible:

-         Without an exchange card or the purchase receipt

-         If the product is damaged, due to the customer’s mishandling

-         In jewelry, toiletries, cosmetics, lingerie and in duvets and pillows that have been opened

-         In food & drink products

-         Between food & drink products and clothing, shoes, accessories, toiletries, cosmetics, lingerie and jewelry

-         If more than 35 days have passed from the purchase date

 

According to our policy, Refund is possible:

-         With the purchase receipt, in the original way of transaction (credit card – cash) and final payment amount (after the deduction of all possible discounts or promotions)

-         When the product is in excellent condition and in a state to be resold

-         Within 35 days from the purchase date

-         After 35 days from the purchase date, if the product is defective

It is not possible:

-         Without an exchange card or the purchase receipt

-         If the product is damaged, due to the customer’s mishandling

-         In jewelry, toiletries, cosmetics, lingerie and in duvets and pillows that have been opened

-         In food & drink products

-         Between food & drink products and clothing, shoes, accessories, toiletries, cosmetics, lingerie and jewelry

-         If more than 35 days have passed from the purchase date and the product is not defective

Please note that refunds and exchanges are only available within the original country of purchase. In addition, we are unable to provide refunds or exchanges for any gift wrapping charges.

Reservation of  Products

-         Products can be reserved for 3 working days

-         During Sale periods, products can be reserved only for one working day

-         Food & drink products cannot be reserved

 

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Size Guide

Our womenswear sizes are designed to fit to the below body measurements. You'll also find a handy conversion guide for international sizes. The fit of an item may vary depending on cut, style and fabric.

Bras

Size overbust (inches)
underbust (inches) 29 30 31 32 33 34 35 36 37 38
23.5 28AA 28A 28B              
25.5   30AA 30A 30B 30C          
27.5     32AA 32A 32B 32C 32D 32DD 32E 32F
29.5       34AA 34A 34B 34C 34D 34DD 34E
31.5         36AA 36A 36B 36C 36D 36DD
33.5           38AA 38A 38B 38C 38D
Size overbust (inches)
underbust (inches) 38 39 40 41 42 43 44
27.5 32F            
29.5 34E 34F 34G        
31.5 36DD 36E 36F 36G      
33.5 38D 38DD 38E 38F 38G    
35.5 40C 40D 40DD 40E 40F 40G  
37.5   42C 42D 42DD 42E 40F 40G
39.5     44C 44D 44DD 44E 44F
41.5       46C 46D 46DD 46E

Stick on bras

Stick on Bra Size Bra Size
1 32A
2 34A 32B
3 36A 34B 32C
4 38A 36B 34C 32D
5 38B 36C 34D
6 38C 36D

In sizes 6-12, our men’s shoe collection boasts everything from classic brogues to Stormwear™ protected walking boots. Use our handy size guide to a perfectly comfortable fit.

Womens

Size 35.5 36 37 37.5 38 39 39.5 40 40.5 41 42
Slipper Size S M L
UK Size 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8

Mens

Size 39.5 40 40.5 41 42 42.5 43 43.5 44.5 45 46 47 47.5 48 48.5
Slipper Size S M L XL
UK Size 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 13 14

Kids

Size 20.5 21 21.5 22.5 23 23.5 24 25 25.5 26 27 27.5 28 28.5 29 30 30.5 31 32 32.5
UK Child Size 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5
Size 33 33.5 34.5 35 35.5 36 37 37.5 38 39 39.5 40 40.5 41 42
UK Adult Size 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8

Our womenswear sizes are designed to fit to the below body measurements. Our Standard womenswear trousers are cut to fit to a person with a body inside leg of 79cm. You'll also find a handy conversion guide for international sizes. The fit of an item may vary depending on cut, style and fabric.

Formal sizes

UK size 6 8 10 12 14 16 18 20 22 24 26 28 30
Bust (inches) 31 32 34 36 38 40 42 44 46 49 51 54 56
Waist (inches) 25 26 27 29 31 33 35 37 40 42 44 47 49
Hips (inches) 35 35 37 39 41 43 45 47 50 52 54 57 59

Casual sizes

UK Size 8-10 12-14 16-18 20-22 24-26 28-30
Size S M L XL XXL XXXL
Bust (inches) 32-34 34-38 38-42 42-46 47-51 52-56
Waist (inches) 25-27 28-31 31-35 35-40 40-44 45-49
Hips (inches) 35-37 37-41 41-45 45-50 50-54 55-59

Coat Lengths

Size Petite Long XLong XXLong
Length (inches) 44.5 46 50.5 53.5

Trousers

Leg Style/Length Slim & Classic Leg Straight, Wide & Bootleg Kick Flare
S - Short (inches) 27 28 29
M - Medium (inches) 29 30 31
L - Long (inches) 31.5 33 33

Casual dressing should be comfortable. Use our handy measurement charts to find the right size for your perfect off-duty style.

Casual Tops, Knitwear and Coats

Size Small Medium Large X Large XX Large
Neck (inches) 14.5-15 15.5-16 16.5-17 17.5-18 18.5-19
Chest (inches) Up to 37 38-40 41-43 44-46 47-49

Casual Trousers

Size Small Medium Large X Large XX Large XXX Large
Waist (inches) 30-32 33-35 36-38 39-41 42-44 42-44
Short leg (inches) 29 29 29 29 29 29
Medium leg (inches) 31 31 31 31 31 31
Long leg (inches) 33 33 33 33 33 33
Extra long leg (inches) 35 35 35 35 35 35

Formal Shirts

Neck (inches) 14.5 15 15.5 16 16.5 17 17.5 18 18.5 19
Chest (inches) 36 38 40 42 44 46 48 50 52 54
Sleeve Length (inches) 34 34 1/4 34.5 35 35.5 36 36 1/4 36.5 37 1/4 37.5

Formal Jackets

Size XS/S S S/M M/L L XL XXL XXXL -
Chest (inches) 36 38 40 42 44 46 48 50 52
Short Length (inches) 29 30 30 30 30 31 31    
Medium Length (inches) 31 31 31 32 32 32 32 32 33
Long Length (inches)     32 32 32 33 33 33 34
Extra Long Length (inches)         34 34 34 35 35

Babies and toddlers grow quickly, and we know that age isn't always the best indicator of size. Our handy guide uses weight and height measurements to help you find the perfect size for your child.

Babyswear

Babywear Tiny Newborn 1 mth 1–3 mths 3–6 mths 6–9 mths 9-12 mths 12–18 mths 18–24 mths 24–36 mths
Weight (kgs) 2.95 3.2 4.5 6 8 9 10 11 12.5 14.5
Height (cm) 47 50 54 62 69 72 76 83 90 98

Girlswear

Girlswear up to 1 year 1 – 1½ yrs 1½ – 2 yrs 2 – 3 yrs 3 – 4 yrs 4 – 5 yrs 5 – 6 yrs 6 – 7 yrs
Height (cm) 76 83 90 98 104 110 116 122
Chest (cm) 47 49 51 54 56 58 61 63
Waist (cm) 45 48 50.5 52 53.5 55 56 57
Height (inches) 30 32.5 35.5 38.5 41 43 45.5 48
Chest (inches) 18.5 19 20 21 22 23 24 25
Waist (inches) 17 19 19.5 20.5 21 21.5 22 22.5
Girlswear 7 – 8 yrs 8 – 9 yrs 9 – 10 yrs 10 – 11 yrs 11 – 12 yrs 12 – 13 yrs 13 – 14 yrs 14 – 15 yrs 15 – 16 yrs
Height (cm) 128 134 140 146 152 158 164 164 164
Chest (cm) 66 69 72 75 78 83 87 91 95
Waist (cm) 58 60 62 63 64 65.5 67 71 75
Height (inches) 50.5 52.5 55 57.5 60 62 64.5 64.5 64.5
Chest (inches) 25 27 28.5 29.5 30.5 32.5 34 36 37
Waist (inches) 23 23.5 24.5 25 25 25.5 26.5 28 29.5

Boyswear

Boyswear up to 1 year 1 – 1½ yrs 1½ – 2 yrs 2 – 3 yrs 3 – 4 yrs 4 – 5 yrs 5 – 6 yrs
Height (cm) 76 83 90 98 104 110 116
Chest (cm) 47 49 51 54 56 58 61
Waist (cm) 45 48 50.5 52 53.5 55 56
Height (inches) 30 32.5 35.5 38 41 43 46
Chest (inches) 18.5 19 20 20.5 21.5 22 23
Waist (inches) 17 17.5 18.5 19.5 20.5 21 21.5
Boyswear 6 – 7 yrs 7 – 8 yrs 9 – 10 yrs 11 – 12 yrs 13 – 14 yrs 15 – 16 yrs
Height (cm) 122 128 140 152 164 176
Chest (cm) 63 66 72 78 86 94
Waist (cm) 57 59 63.5 68 73 81
Height (inches) 48 50 55 60 66 69.5
Chest (inches) 24.75 24.5 27 29 33 37
Waist (inches) 22.5 22 24 26 28 32

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